Traceql metric queries not returning recently ingested data in us-east-2 region.

Incident Report for Grafana Cloud

Resolved

Starting from May 9th 2025 12:00 UTC, we were facing Hosted Traces partial read path outage in us-east-2 region. Traceql metric queries were not returning a recently ingested data. After an investigation, the fix was deployed and the incident was resolved at May 14th at 10:00 UTC. There might be data gaps which will be eventually filled, we confirmed no data loss happened.

Posted May 09, 2025 - 12:00 UTC