Investigating Errors when Accessing Dashboards

Incident Report for Grafana Cloud

Resolved

This incident has been resolved.
Posted Aug 22, 2025 - 21:32 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 22, 2025 - 15:59 UTC

Update

We have rolled out some mitigations to help with this issue. Our engineers are still actively working on reaching a full resolution.
Posted Aug 22, 2025 - 15:21 UTC

Update

We are continuing to work on a fix for this issue.
Posted Aug 22, 2025 - 13:46 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 22, 2025 - 12:29 UTC

Update

We are continuing to investigate this issue.
Posted Aug 22, 2025 - 11:58 UTC

Investigating

We are currently investigating reports of some user encountering errors when accessing Dashboards in Grafana Cloud.
Posted Aug 22, 2025 - 11:14 UTC
This incident affected: Grafana Cloud: Hosted Grafana (AWS US East - prod-us-east-0).