Tempo: High Latency in prod-eu-west-2

Incident Report for Grafana Cloud

Resolved

This incident has been resolved.

Posted Oct 15, 2026 - 16:58 UTC

Things are starting to stabilize as we continue to work on a mitigation.

Posted Oct 15, 2026 - 16:08 UTC

We are continuing to work on a fix for this issue.

Next update by 16:30 UTC

Posted Oct 15, 2026 - 15:20 UTC

We observed some spikes in latency starting at approximately 12:50 UTC. We are working on a resolution.

Next update by 15:30 UTC

Posted Oct 15, 2026 - 14:35 UTC

This incident affected: Traces (AWS Germany - prod-eu-west-2: Ingestion).