We are starting to see signs of recovery therefore some users might see voice calls working fine for them, but the issue is not fully resolved yet.
We are continuing our efforts towards a complete resolution and an update will follow as soon as we have more info.
We encourage usage of SMS and mobile push as alternative notification mechanism in the meantime.
Posted Nov 03, 2026 - 16:12 UTC
Update
Our efforts towards a resolution continues. We encourage usage of SMS and mobile push as alternative way in the meantime.
Thank you for your patience.
Posted Nov 02, 2026 - 17:11 UTC
Update
We are continuing to work on a resolution, and an update will follow as soon as we have more info.
Users should configure mobile push or SMS as notifications.
Posted Nov 02, 2026 - 15:07 UTC
Investigating
We are currently investigating an issue impacting Voice calls to Brazil for IRM. We are working on a resolution, and an update will follow as soon as we have more info.
Users should configure mobile push or SMS as notifications.
Posted Nov 02, 2026 - 00:36 UTC
This incident affects: Incident Management and Response (IRM).