After the identification of the issue, our team has performed a rollout to restore the PDC service. This should be operational now, and we are monitoring the infrastructure to ensure full recovery.
Posted Jul 23, 2025 - 12:34 UTC
Identified
We have discovered that the issue could affect customers in all regions. We have identified the issue and are working on a fix.
Posted Jul 23, 2025 - 07:48 UTC
Investigating
We are currently investigating an issue that is preventing users from connecting new datasources with PDC in the us-east-0 region.
Posted Jul 22, 2025 - 22:12 UTC
This incident affected: Grafana Cloud: Private Datasource Connect (PDC) (AWS Australia - prod-au-southeast-1, AWS Brazil - prod-sa-east-1, AWS Canada - prod-ca-east-0, AWS Germany - prod-eu-west-2, AWS India - prod-ap-south-1, AWS Japan - prod-ap-northeast-0, AWS Sweden - prod-eu-north-0, AWS US East - prod-us-east-0, AWS US West - prod-us-west-0, Azure Netherlands - prod-eu-west-3, Azure US Central - us-central2, GCP Australia - prod-au-southeast-0, AWS Singapore - prod-ap-southeast-1, GCP Belgium - prod-eu-west-0, GCP Brazil - prod-sa-east-0, GCP India - prod-ap-south-0, GCP Singapore - prod-ap-southeast-0, GCP UK - prod-gb-south-0, GCP US Central - prod-us-central-0).